At Intelli-ink we pride ourselves on excellent customer satisfaction and after sales service. You can contact us by e-mail at sales@intelli-ink.co.uk. We offer quality products at value for money prices.

Making A Purchase
With our very simple e-shop format, making a purchase is easy. Just browse our catalogue, and click on any items that you wish to buy to put them into the shopping cart, you will then be able to continue shopping, if you wish to order other items, or proceed to the checkout and complete your transaction.

If you wish to amend/cancel an item on your order please select "View/Amend Order" where you will be able to amend your order prior to sending.

Should you wish to cancel your order you may return it to us within 7 days of delivery for a full refund of the purchase price, outside of 7 days a handling fee may apply - call for details.

Shipping And Handling
Standard Delivery is FREE of charge to the UK Mainland (including Northern Ireland). We always use standard First Class post unless you specify otherwise. Using First Class automatically insures your products to a value of up to £27.00. Further insurance is available if you wish to pay for it. Also, we can send your order by Recorded Delivery for an extra 63p per parcel, which will allow it to be tracked and require it to be signed for.

At no extra cost we will automatically send your parcel by Special Delivery or courier if it is worth over £27.00.

Delivery Schedule
Orders are usually dispatched the same working day by the methods explained above. Please allow 2-5 working days for delivery (UK Mainland)- the majority of orders however are received the following working day.

Tax Charges
We do not charge V.A.T at present.

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee
We guarantee our compatible products to perform to at least the same standards as the Original product. All of our products come with a 1-year manufacturer guarantee. If you experience any problems with any of our products please contact our customer service department on 01424-432-651 or email sales@intelli-ink.co.uk

'Your statutory rights are not affected'
Should you need to return any items to us please contact our customer service department on
sales@intelli-ink.co.uk to obtain a returns number to enclose with your receipt of purchase. We also recommend obtaining a free certificate of posting for all items returned to us (in the unlikely event that Royal Mail looses them).

Reaching Us
Check out the Contact Us for information on how to reach us.

All customer service enquiries will be dealt with, within 24 hours, in a fair, confidential and effective manner.

 


Copyright © Intelli-ink 2003

Intelli-ink - The best price on the net for your printer supplies. We are the intelligent choice for printer consumables, Get your printer supplies here for less including full CISS systems for your printer with refill ink including compatible and refillable ink cartridges. Find printer ink, cartridge, epson, canon, hp, lexmark, CISS, 100ml, 200ml at www.intelli-ink.co.uk       Intelli-ink - The best price on the net for your printer supplies. We are the intelligent choice for printer consumables, Get your printer supplies here for less including full CISS systems for your printer with refill ink including compatible and refillable ink cartridges. Find printer ink, cartridge, epson, canon, hp, lexmark, CISS, 100ml, 200ml at www.intelli-ink.co.uk       Intelli-ink - The best price on the net for your printer supplies. We are the intelligent choice for printer consumables, Get your printer supplies here for less including full CISS systems for your printer with refill ink including compatible and refillable ink cartridges. Find printer ink, cartridge, epson, canon, hp, lexmark, CISS, 100ml, 200ml at www.intelli-ink.co.uk